"Step out of the airport and 50 meters away is the T2 tram that takes you right into the heart of Florence."
Derek from Italy
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"The location is perfect. Walking distance from the train station and a great view over the P.za di Santa Maria Novella."
Ronnie from Philippines
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"The Hotel Universo has 2 first class advantages and both are Location, Location!"
Allison OS from United States
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Location
Hotel Universo is situated in Piazza di Santa Maria Novella, providing direct access to Florence's major tourist attractions. The hotel's positioning allows guests to explore the artistic and cultural landmarks of the city, including the Cathedral of Santa Maria del Fiore and the Uffizi Gallery. This central location enhances the experience for those interested in Tuscan art and nightlife.
Rooms
The hotel offers an array of room styles, including Classic, Superior, and Deluxe rooms, each showcasing bright and lively tones. In addition, all rooms are designed with inspiration from the 1970s and include contemporary shapes, colors, and patterns. Guests can enjoy views of typical courtyards or bustling city life, adding a distinct character to their stay.
Dining
Hotel Universo does not offer on-site dining but is conveniently located near various restaurants and eateries that showcase local Tuscan cuisine. Guests can venture out to experience the richness of Florence's culinary scene, including gourmet tourism and traditional dining. Breakfast options are available within close proximity, making it easy to start a day of exploration.
Family-Friendly Amenities
The hotel is conducive for families, welcoming young guests with comfortable accommodations and a lively atmosphere. Rooms are equipped with practical amenities to accommodate children and ensure a pleasant experience for families traveling together. The central location also makes it convenient for family outings to nearby attractions.
Amenities
Hotel Universo provides a 24-hour reception service with a concierge to assist guests in planning their stays. Additionally, the hotel offers luggage storage and access to internet points for convenience. A nearby affiliated garage ensures secure parking for guests traveling by car.
Highlights
Location: Piazza di Santa Maria Novella
Rooms: Classic, Superior, and Deluxe rooms
Family-Friendly: Comfortable accommodations for families
Amenities: 24-hour reception service and concierge assistance
Must-do experiences
Visit the stunning Boboli Gardens for a peaceful afternoon escape.
Try the ribollita soup at Trattoria da Burde for local flavors.
Catch the sunset view from Piazzale Michelangelo; it's breathtaking.
Explore the local stalls at Mercato Centrale for fresh produce.
Discover the hidden Vasari Corridor for a unique art journey.
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Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Piazza di Santa Maria Novella Stazione Santa Maria Novella
Caffetteria Ottaviani
800 ft
Piazza Degli Ottaviani 10 R Piazza Degli Ottaviani
Explore Florence
Explore Florence
Top Attractions
Activities
Dining
Entertainment
Basilica of Santa Maria Novella
3 minutes' walk
This stunning basilica features intricate frescoes and historically significant architecture, showcasing remarkable Gothic style.
Cathedral of Santa Maria del Fiore
9 minutes' walk
Florence's iconic cathedral, known for its magnificent dome, is a UNESCO World Heritage site rich in artistic treasures.
Ponte Vecchio
10 minutes' walk
A medieval stone bridge famed for its shops, the Ponte Vecchio offers breathtaking views and a vibrant atmosphere day and night.
Gallerie Degli Uffizi
12 minutes' walk
One of the most important art museums globally, housing masterpieces from artists like Botticelli and Michelangelo.
Bike Tours
5 minutes' walk
Guided bike tours of Florence offer a unique way to see the city, perfect for families and thrill-seekers alike.
Yoga Classes at Centro Yoga
10 minutes' walk
Relax and rejuvenate with yoga classes designed for all levels in a serene environment near the hotel.
Banki Ramen
2 minutes' walk
Casual eatery specializing in flavorful ramen bowls, perfect for a quick and tasty meal. Vegetarian options available.
Caffettiera Moka Arra
2 minutes' walk
A cozy spot known for its rich coffee and homemade pastries, ideal for breakfast or an afternoon treat.
Teatro della Pergola
15 minutes' walk
A historic theater offering performances from opera to contemporary shows, showcasing Florence's rich cultural scene.
Locale Firenze
10 minutes' walk
A lively venue with vibrant nightlife, serving crafted cocktails and hosting live music events for a fun night out.
Getting around
City Centre
Florence3 min
·
700 ft
Airports
Peretola (FLR)10 min
·
4.1
mi
Galileo Galilei (PSA)121 min
·
50.1
mi
Train
Florence Santa Maria Novella Railway Station5 min
·
1400 ft
Bus
Bus stop2 min
·
400 ft
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Property information and rules
Check-in
from 14:00-21:00
Check-out
from 09:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
41
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Hotel Universo boasts a fantastic location, very close to the train station and within easy walking distance of main attractions and many good food options. Guests often appreciate the spacious and clean rooms, some overlooking the Piazza. Rooms feature refrigerators, though a few guests have noted that some rooms can be a bit dark or experience street noise. The hotel's proximity to Santa Maria Novella square and the tram to the airport is a plus for many visitors.
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Review score
Based on 349 verified reviews
7.8/10
Very good
80%
Recommend
Pros
Excellent location
Helpful staff
Clean rooms
Seamless check-in
Close to train station
Cons
Poor lighting
Lost charger
Guest reviews
based on 349 reviews
7.8/10
based on 1856 reviews
8.0/10
sophia from united kingdom
Single
classic double room
3 nights in November 2025
|
Reviewed:December 22, 2025
7/10
central locationtrain stationfood optionloud noiseearly cleaningbad experience
the location was fantastic! it was so close to the train station. i found it easy to walk to many main attractions from there. there were lots of really good food options nearby.
The cleaning started really early with a loud noise around 8 am. That was not fun. i also heard yelling from the working woman in the morning. this happened while we were sleeping. It wasn't ideal.
Guest reviews
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