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Hotel Universo - Wtb Hotels Florence Exterior photo

Hotel Universo - Wtb Hotels Florence Beds photo

Hotel Universo - Wtb Hotels Florence Room photo

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Key details

About the Hotel

Piazza S.Maria Novella 20 Florence 50123, Florence, 50123

Steps from the Basilica of Santa Maria Novella

Great

8.0

/10

3.3

3.5

Loved by Hotel Universo - Wtb Hotels guests

Spacious rooms

Helpful staff

Comfortable stay

Easy access

Great location

"Step out of the airport and 50 meters away is the T2 tram that takes you right into the heart of Florence."

Derek from Italy

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"The location is perfect. Walking distance from the train station and a great view over the P.za di Santa Maria Novella."

Ronnie from Philippines

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"The Hotel Universo has 2 first class advantages and both are Location, Location!"

Allison OS from United States

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3-star Hotel in Florence with Contemporary Design

Location

Hotel Universo is situated in Piazza di Santa Maria Novella, providing direct access to Florence's major tourist attractions. The hotel's positioning allows guests to explore the artistic and cultural landmarks of the city, including the Cathedral of Santa Maria del Fiore and the Uffizi Gallery. This central location enhances the experience for those interested in Tuscan art and nightlife.

Rooms

The hotel offers an array of room styles, including Classic, Superior, and Deluxe rooms, each showcasing bright and lively tones. In addition, all rooms are designed with inspiration from the 1970s and include contemporary shapes, colors, and patterns. Guests can enjoy views of typical courtyards or bustling city life, adding a distinct character to their stay.

Dining

Hotel Universo does not offer on-site dining but is conveniently located near various restaurants and eateries that showcase local Tuscan cuisine. Guests can venture out to experience the richness of Florence's culinary scene, including gourmet tourism and traditional dining. Breakfast options are available within close proximity, making it easy to start a day of exploration.

Family-Friendly Amenities

The hotel is conducive for families, welcoming young guests with comfortable accommodations and a lively atmosphere. Rooms are equipped with practical amenities to accommodate children and ensure a pleasant experience for families traveling together. The central location also makes it convenient for family outings to nearby attractions.

Amenities

Hotel Universo provides a 24-hour reception service with a concierge to assist guests in planning their stays. Additionally, the hotel offers luggage storage and access to internet points for convenience. A nearby affiliated garage ensures secure parking for guests traveling by car.

Highlights

Location: Piazza di Santa Maria Novella

Rooms: Classic, Superior, and Deluxe rooms

Family-Friendly: Comfortable accommodations for families

Amenities: 24-hour reception service and concierge assistance

Must-do experiences

Visit the stunning Boboli Gardens for a peaceful afternoon escape.
Try the ribollita soup at Trattoria da Burde for local flavors.
Catch the sunset view from Piazzale Michelangelo; it's breathtaking.
Explore the local stalls at Mercato Centrale for fresh produce.
Discover the hidden Vasari Corridor for a unique art journey.

Check Dates & Room Rates

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September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

Wi-Fi
No parking

Children

Cots

Room features

Mini-bar

Bathroom

Free toiletries

Media

Flat-screen TV

Hotel Universo - Wtb Hotels Location

Piazza S.Maria Novella 20 Florence 50123, Florence, 50123

Explore Florence

Basilica of Santa Maria Novella

3 minutes' walk

This stunning basilica features intricate frescoes and historically significant architecture, showcasing remarkable Gothic style.

Cathedral of Santa Maria del Fiore

9 minutes' walk

Florence's iconic cathedral, known for its magnificent dome, is a UNESCO World Heritage site rich in artistic treasures.

Ponte Vecchio

10 minutes' walk

A medieval stone bridge famed for its shops, the Ponte Vecchio offers breathtaking views and a vibrant atmosphere day and night.

Gallerie Degli Uffizi

12 minutes' walk

One of the most important art museums globally, housing masterpieces from artists like Botticelli and Michelangelo.

Bike Tours

5 minutes' walk

Guided bike tours of Florence offer a unique way to see the city, perfect for families and thrill-seekers alike.

Yoga Classes at Centro Yoga

10 minutes' walk

Relax and rejuvenate with yoga classes designed for all levels in a serene environment near the hotel.

Banki Ramen

2 minutes' walk

Casual eatery specializing in flavorful ramen bowls, perfect for a quick and tasty meal. Vegetarian options available.

Caffettiera Moka Arra

2 minutes' walk

A cozy spot known for its rich coffee and homemade pastries, ideal for breakfast or an afternoon treat.

Teatro della Pergola

15 minutes' walk

A historic theater offering performances from opera to contemporary shows, showcasing Florence's rich cultural scene.

Locale Firenze

10 minutes' walk

A lively venue with vibrant nightlife, serving crafted cocktails and hosting live music events for a fun night out.

Getting around

City Centre
Florence 3 min · 700 ft
Airports
Peretola (FLR) 10 min · 4.1 mi
Galileo Galilei (PSA) 121 min · 50.1 mi
Train
Florence Santa Maria Novella Railway Station 5 min · 1400 ft
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 14:00-21:00

Check-out

from 09:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Hotel Universo boasts a fantastic location, very close to the train station and within easy walking distance of main attractions and many good food options. Guests often appreciate the spacious and clean rooms, some overlooking the Piazza. Rooms feature refrigerators, though a few guests have noted that some rooms can be a bit dark or experience street noise. The hotel's proximity to Santa Maria Novella square and the tram to the airport is a plus for many visitors.

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Review score

Based on 323 verified reviews

7.8 /10

Very good

79 %

Recommend

Breakfast

8.7/10

Paid Wi-Fi

7.0/10

Pros

Excellent location

Helpful staff

Clean rooms

Seamless check-in

Close to train station

Cons

Poor lighting

Lost charger

sophia from united kingdom

Single

classic double room

3 nights in November 2025

Reviewed: December 22, 2025

7/10

central location train station food option loud noise early cleaning bad experience

the location was fantastic! it was so close to the train station. i found it easy to walk to many main attractions from there. there were lots of really good food options nearby.

The cleaning started really early with a loud noise around 8 am. That was not fun. i also heard yelling from the working woman in the morning. this happened while we were sleeping. It wasn't ideal.

0 Helpful

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